Shipping policy

Worldwide shipping is available (with some exceptions, including APO/FPO).

Orders will be processed as soon as possible after verification of payment.

Delivery time is provided by the carrier and excludes weekends and holidays. Delivery time may vary, particularly during the holiday season.

If you have not received your shipment by the estimated delivery date, please contact us. We will track the shipment and get back to you as soon as possible.

Due to stock status and time differences, we will ship your item from our first available warehouse for fast delivery.

Here are all the delivery times for all our products:

Penetic Pen v2 (Excluding Rose Gold) + Penetic Pencil :

This delivery time is only available for the Penetic Pen v2 Standard (Excluding Rose Gold) For FREE SHIPPING

  • United Kingdom: 5 - 7 days (Next day delivery £7.99)
  • USA: 11 - 18 days
  • Europe: 12 - 21 days
  • Rest of the World: 20 - 30 days

Penetic Pen v3 + Refills :

  • UK: 7- 20 Days

  • Australia & NZ: 7-15 Days

  • Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 5-15 Days
  • Rest of Europe: 15-21 Days
  • Rest of the World: 15-28 Days

Penetic Pen Magnetic Cylinder Replacements:

  • United Kingdom: 5 - 7 days (Next day delivery £7.99)
  • USA: 11 - 18 days
  • Europe: 12 - 21 days
  • Rest of the World: 20 - 30 days

Penetic Pen ROSE GOLD takes time to prepare and is an exclusive color to our store and no one else. This is why there is a separate shipping time as it is such a delicate color to prepare and make. Here are the delivery times:

  • UK: 15- 21 Days

  • Australia & NZ: 15-21 Days

  • Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 5-15 Days
  • Rest of Europe: 15-21 Days
  • Rest of the World: 15-28 Days

    Shipping destinations:

    • We ship both locally and worldwide.

    Shipping cost:

    • All orders have FREE shipping!